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Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Do you provide other services?

Please see our “Services” page for a complete list of services Rid-A-Critter offers.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

What areas of Georgia do you cover?

We cover all of North-Central Georgia, as well as the Birmingham Alabama area. For very big jobs such as industrial buildings and airports, we'll travel even farther.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. Longer warranties are available.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


Council on Alcohol and Drugs - Certified Drug-Free Workplace Trust DALE Certified Logo Better Business Bureau Accredited Business A+ Badge



Top Rated Business by HomeAdvisor


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Carl Sent this Video Explaining Our Animal-Proofing Work Versus Our Competitor's
by Webmaster
Aug 08, 2017 08:49:01 am.

Chris Sent a Picture of a Male Antheraea polyphemus Silk Moth
by Webmaster
Jul 25, 2017 09:17:40 am.

Here's One of the Main Reasons Why we Don't Use Poisons
by Webmaster
Jul 20, 2017 10:53:22 am.

Here's a Picture of Tim on a Dead Animal Removal Call
by Webmaster
Apr 19, 2017 12:31:42 pm.

Here's a Picture of Tim Talking to Parents at a Career Day Event
by Webmaster
Mar 29, 2017 01:34:01 pm.

Amber Sent a Picture of a Friendly Squirrel that Stopped By for a Visit
by Webmaster
Jan 23, 2017 02:52:51 pm.

New Google+ Post: Carl's Crew Page Picture
by Webmaster
Jan 19, 2017 12:43:57 pm.

Here's a Picture of Our Display at the Georgia Pest Control Association Convention
by Webmaster
Jan 10, 2017 02:47:45 pm.

Pesky squirrels in Valdosta, Fitzgerald, Moultrie, Adel, Nashville Ga. and all between. We got you covered. Call us for your free exclusion quote.
by Jason Arruda
Dec 30, 2016 01:39:14 pm.

New YouTube Video: So Where's the Pot of Gold?
by Webmaster
Dec 29, 2016 03:55:53 pm.

New Google+ Post: Happy Holidays!
by Webmaster
Dec 23, 2016 03:33:49 pm.

Chris C. Found A Green Rat Turd at a Dead Animal Removal and Odor Control Job
by Webmaster
Dec 08, 2016 01:43:02 pm.

New YouTube Video: Red Bellied Woodpecker
by Webmaster
Dec 01, 2016 03:25:48 pm.

Bonnie had a Fine Thanksgiving Dinner, And Then the Tryprophan kicked in...
by Webmaster
Nov 26, 2016 12:37:03 pm.

Happy Thanksgiving!
by Chris Scott
Nov 24, 2016 10:09:26 am.

Rid-A-Critter wishes all of our customers, friends, and Web site visitors a Happy Thanksgiving!
by Webmaster
Nov 24, 2016 07:25:18 am.

New Google+ Post: A Few Words About Our Web Site's Accessibility
by Webmaster
Nov 23, 2016 03:07:20 pm.

In route to Birmingham to do an inspection on a house with rats then off to another call in Birmingham with mice then up to Fultondale to do another inspection for mice
by Chris Scott
Nov 18, 2016 08:13:23 am.

Here's an ID Photo of a New Candidate for the Rid-A-Critter K-9 Squad
by Webmaster
Nov 11, 2016 10:19:15 am.

New Google+ Post: Saluting our Veterans
by Webmaster
Nov 11, 2016 10:00:55 am.

Carl Posted a New YouTube Video: Another Day On The Job
by Webmaster
Nov 10, 2016 05:53:06 am.

Today is Election day. Don't Forget to Vote!
by Webmaster
Nov 08, 2016 01:28:38 pm.

RID A CRITTER IS NUMBER 1 IN THE WILDLIFE BUSINESS
by Scott G.
Oct 21, 2016 09:35:40 am.

New Google+ Picture and Post: Hawk Skeleton Found in an Attic :-(
by Webmaster
Sep 23, 2016 10:16:11 am.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Columbus, Cumming, Dacula, Doraville, Dunwoody, Ellijay, Flowery Branch, Gainesville, Kennesaw, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, and everywhere in between.

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