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Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Do you provide other services?

Please see our “Services” page for a complete list of services Rid-A-Critter offers.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

What areas of Georgia do you cover?

We cover all of North-Central Georgia, as well as the Birmingham Alabama area. For very big jobs such as industrial buildings and airports, we'll travel even farther.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. Longer warranties are available.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


Council on Alcohol and Drugs - Certified Drug-Free Workplace Trust DALE Certified Logo Better Business Bureau Accredited Business A+ Badge



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Visiting clients in Albany Ga. on this Presidents Day. Be safe!
by Jason Arruda
Feb 18, 2019 11:52:47 am.

Wow, this warm weather has these bat calls on the rise. Bats are gonna be out early with this warm weather and early spring.
by Jason Arruda
Feb 06, 2019 11:57:56 am.

Well it was a good Monday seeing clients in Carrollton, Dallas, Rockmart and Bremen Ga. today. Time to head home. Be safe everyone.
by Jason Arruda
Jan 28, 2019 04:25:42 pm.

As always it’s nice to visit with our clients in the Albany Ga area. Thanks to all companies and people who refer us to your friends and family for wildlife needs.
by Jason Arruda
Jan 21, 2019 02:47:07 pm.

News Flash: Our new company blog is live!
by Webmaster
Jan 18, 2019 05:52:35 pm.

Had a good day visiting some of my clients in the Gainesville Ga. area today.
by Jason Arruda
Jan 17, 2019 02:38:57 pm.

Squirrels, squirrels, and rats. Just left a house in Vestavia Hills. We are sealing that one today for squirrels and rats. On my way to pehlam for gray squirrels. Then back up to Birmingham for more gray squirrels. Then to Irondale.
by Chris Scott
Jan 17, 2019 11:14:15 am.

Safety training in Jasper Georgia today. Couldn’t ask for a better view.
by Dean Scott
Jan 11, 2019 10:33:18 am.

It’s was a great day in Birmingham Alabama today. I got to see a lot of friendly faces again. Our relationship with the pest control industry has been and is amazing. Thanks to all the Pest Control companies that refer us for wildlife.
by Jason Arruda
Jan 10, 2019 03:08:08 pm.

Good morning team. I’m headed to Albany Ga. today to see some clients. Hope you all have a great day.
by Jason Arruda
Jan 09, 2019 08:05:26 am.

Its finally a beautiful day in the south! The sun is shining and the temperatures are nice. Our techs are out in the filed removing attic critters and excluding them from homes. If you have rats, mice or other varmints in your home call us.
by Richard Adcock
Jan 05, 2019 12:02:27 pm.

New Google+ Post: Happy New Year!
by Webmaster
Dec 31, 2018 11:26:02 am.

Seeing clients in and around Griffin Ga today.
by Jason Arruda
Dec 28, 2018 01:07:45 pm.

New Google+ Post: Merry Christmas!
by Webmaster
Dec 24, 2018 10:43:21 am.

Spent the day with clients in South Georgia from Albany to Valdosta. Time to head back to Pike county.
by Jason Arruda
Dec 17, 2018 05:06:48 pm.

Good luck 🍀 to all students taking their midterm exams this week.
by Jason Arruda
Dec 17, 2018 04:25:14 pm.

Video of Carl Correcting Another Animal-Removal Company's Work
by Webmaster
Dec 11, 2018 09:55:45 am.

Wow, it’s been a lot of wet and cold weather here in Ga. and has the phones ringing. Make sure your home is secured against all the wildlife looking for warmth and shelter.
by Jason Arruda
Dec 10, 2018 04:42:47 pm.

In McDonough Ga seeing some of our clients that referred us last month to say Thank You!!
by Jason Arruda
Dec 07, 2018 11:40:58 am.

This Video Shows How Poor Home Upkeep can Lead to Animal Problems
by Webmaster
Nov 23, 2018 05:19:58 am.

New Google+ Post: Happy Thanksgiving!
by Webmaster
Nov 21, 2018 11:11:26 am.

Our Heartfelt Thanks to All Our Veterans and Service Members, Past and Present
by Webmaster
Nov 09, 2018 06:10:15 am.

Picture of Tim Removing a Dead Animal from a Chimney
by Webmaster
Oct 31, 2018 12:39:47 pm.

Tim Found a Surprise in the Attic of the Kramden Home
by Webmaster
Oct 05, 2018 10:34:32 am.

Tess Found a Huge Animal Entry Gap at a House in Dunwoody
by Webmaster
Oct 03, 2018 11:09:10 am.

Fortunately, Rid-A-Critter Can Handle Big or Small Animal-Control Jobs
by Webmaster
Sep 25, 2018 10:23:53 am.

Chris Sent a Picture of a Black and Yellow Garden Spider
by Webmaster
Sep 04, 2018 10:53:34 am.

New Google+ Post: Happy Labor Day!
by Webmaster
Aug 31, 2018 09:45:47 am.

Here's a Video of Bats in a Gable Vent
by Webmaster
Jul 23, 2018 09:59:00 am.

An Animal Inspection Revealed a Crack in the Foundation
by Webmaster
Jul 23, 2018 09:51:02 am.

There Can Be Many Hidden Animal Entry Points on a House
by Webmaster
Jul 18, 2018 09:57:01 am.

Here's Carl Animal Proofing a House
by Webmaster
Jul 17, 2018 09:09:12 am.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Dunwoody, Ellijay, Flowery Branch, Gainesville, Kennesaw, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, and everywhere in between.

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