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Frequently Asked Questions

Do you work weekends?

Technicians are not required to start new jobs on weekends, but they are required to pick up trapped animals. Some technicians do choose to work on weekends, but that is up to the individual technician.

What are the earliest and latest appointments available?

Technicians are required to work from 8-5. This does not mean technicians will schedule to start a job at 5 o’clock. Normal appointment times are from 8 – 4. Depending on their work-load, technicians often work earlier and/or later. We work with customers as much as possible on scheduling.

How quickly will a technician come to pick up trapped animals?

We always pick up trapped animals within 24 hours -- usually sooner.

Do you accept Credit Cards?

We accept Visa and Master Card

What forms of payment do you accept?

We accept Visa, Master Card, Checks, and Cash.

Do you accept commercial billings?

Yes.

Do you provide other services?

Please see our “Services” page for a complete list of services Rid-A-Critter offers.

Are you insured and licensed?

Yes. We have business liability insurance to protect our customers and Worker’s Compensation insurance to protect our employees. The company and all our employees also possess any licenses and/or certifications that are required for any work that we do in any of our jurisdictions.

Are you members of the Better Business Bureau?

Yes! We are proud to be a BBB-Accredited Company with an A+ rating.

Are your employees screened?

Indeed they are. We are also a Certified Drug-Free Workplace and perform regular drug testing.

What areas of Georgia do you cover?

We cover all of North-Central Georgia, as well as the Birmingham Alabama area. For very big jobs such as industrial buildings and airports, we'll travel even farther.

How soon will my job be done?

Our normal turn-around time for new jobs is 24-48 hours from the time a customer calls our office. In certain emergency situations same-day service may be available. We do our best to get to jobs as soon as possible!

What is the standard warranty on repairs?

The standard warranty on residential repairs is 1 year. Longer warranties are available.

Do you offer discounts? (Seniors, military, etc.)

No, but our prices are extremely competitive. Companies that offer discounts sometimes increase the price before the discount to make the customer think they are getting a good deal. Our prices and quotes will be in writing with no hidden costs.

Do you pick up stray dogs or cats?

Generally not. Your local animal control can assist you with domestic stray dogs and cats. We do humanely trap nuisance feral dogs and cats on occasion, but you should try your local animal control department first.

 

Reviews and Affiliations


Council on Alcohol and Drugs - Certified Drug-Free Workplace Trust DALE Certified Logo Better Business Bureau Accredited Business A+ Badge



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Havoc in you attic. Call us
by Jason Arruda
Oct 10, 2019 02:29:13 pm.

Having a blast down here in Tifton Ga at the GPCA Fall Conference meeting new clients. Glad to be in great relationships with the pest control industry.
by Jason Arruda
Oct 10, 2019 10:45:32 am.

Been a busy day in South Georgia today with attic noises and scratching noises in walls. Squirrels are here.
by Jason Arruda
Sep 19, 2019 02:34:56 pm.

Squirrel calls are coming in. Is your home protected? Call us for a free quote today.
by Jason Arruda
Sep 04, 2019 12:40:03 pm.

Out seeing clients today in Birmingham, Anniston, Leeds and Center Point Alabama. Having issues with Nuisance animals in your home or business call us for a free quote.
by Jason Arruda
Aug 29, 2019 12:14:08 pm.

Headed south to Vidalia,Ga for a bat exclusion quote. Nice day today with cooler temps. Going to be a busy fall.
by Jason Arruda
Aug 26, 2019 11:29:27 am.

Very Poor Maintenance Led to a Rat Problem at a House in Cumming, Georgia
by Webmaster
Aug 15, 2019 11:35:11 am.

Getting a little squirrelly in Georgia. We’ve seen babies already.
by Jason Arruda
Aug 01, 2019 09:54:09 am.

In Warner Robins this morning and sold a exclusion. Gonna be another happy customer. Now headed to Valdosta to see some clients.
by Jason Arruda
Jul 25, 2019 01:42:30 pm.

Down here on Lake Blackshear quoting a home with what was thought to be bats. After evaluating the home it turns out to be Chimney Swifts which can’t be relocated due to being a migratory bird. We’ll be back to cap flue when they’re gone.
by Jason Arruda
Jul 22, 2019 01:37:32 pm.

Love it when a really good song comes on the radio in between stops. Gets me a little squirrelly. Lol Have a Good Friday everyone.
by Jason Arruda
May 31, 2019 11:48:33 am.

Out seeing our wonderful clients in the pest control industry that refers us for wildlife (rats, bats, snakes, squirrels , bees, etc. Thank you from all of us!!
by Jason Arruda
May 30, 2019 01:45:40 pm.

Great day in Valdosta. I helped one of my clients customer with a honey bee problem and set them up for our technicians to quote extraction.
by Jason Arruda
May 07, 2019 03:13:38 pm.

Squirrels in my attic, rats in my crawl, bats flying in my house to snakes in my yard. Yes we can handle it all from Hiawassee to Valdosta .
by Jason Arruda
Apr 30, 2019 12:37:58 pm.

Awesome day in Macon Ga. visiting clients. South Ga. pest control companies are referring us more and more bat jobs. I explained that now is the season. Thank you for referring us
by Jason Arruda
Apr 04, 2019 02:36:39 pm.

Well it was a great day in Alabama seeing my Pest Control clients that refer us. If you don’t know by now majority of Pest Control companies refer us for squirrels, raccoons, rats, bats, bees and more. Now it time to head back to Georgia.
by Jason Arruda
Mar 28, 2019 03:24:50 pm.

Excluding animals is a continuous task. That’s why our Warranty Division is always hard at work keeping those reoccurring, persistent, and pesky Critters out of your home. Have you let your Warranty coverage lapse?? Get caught up today !!
by Tim McDavid
Mar 28, 2019 09:29:04 am.

In Columbus Ga today meeting new clients.
by Jason Arruda
Mar 14, 2019 12:45:31 pm.

Visiting clients in Albany Ga. on this Presidents Day. Be safe!
by Jason Arruda
Feb 18, 2019 11:52:47 am.

Wow, this warm weather has these bat calls on the rise. Bats are gonna be out early with this warm weather and early spring.
by Jason Arruda
Feb 06, 2019 11:57:56 am.

Well it was a good Monday seeing clients in Carrollton, Dallas, Rockmart and Bremen Ga. today. Time to head home. Be safe everyone.
by Jason Arruda
Jan 28, 2019 04:25:42 pm.

As always it’s nice to visit with our clients in the Albany Ga area. Thanks to all companies and people who refer us to your friends and family for wildlife needs.
by Jason Arruda
Jan 21, 2019 02:47:07 pm.

News Flash: Our new company blog is live!
by Webmaster
Jan 18, 2019 05:52:35 pm.

Had a good day visiting some of my clients in the Gainesville Ga. area today.
by Jason Arruda
Jan 17, 2019 02:38:57 pm.

Squirrels, squirrels, and rats. Just left a house in Vestavia Hills. We are sealing that one today for squirrels and rats. On my way to pehlam for gray squirrels. Then back up to Birmingham for more gray squirrels. Then to Irondale.
by Chris Scott
Jan 17, 2019 11:14:15 am.

Safety training in Jasper Georgia today. Couldn’t ask for a better view.
by Dean Scott
Jan 11, 2019 10:33:18 am.

It’s was a great day in Birmingham Alabama today. I got to see a lot of friendly faces again. Our relationship with the pest control industry has been and is amazing. Thanks to all the Pest Control companies that refer us for wildlife.
by Jason Arruda
Jan 10, 2019 03:08:08 pm.

Good morning team. I’m headed to Albany Ga. today to see some clients. Hope you all have a great day.
by Jason Arruda
Jan 09, 2019 08:05:26 am.

Its finally a beautiful day in the south! The sun is shining and the temperatures are nice. Our techs are out in the filed removing attic critters and excluding them from homes. If you have rats, mice or other varmints in your home call us.
by Richard Adcock
Jan 05, 2019 12:02:27 pm.

New Google+ Post: Happy New Year!
by Webmaster
Dec 31, 2018 11:26:02 am.

Seeing clients in and around Griffin Ga today.
by Jason Arruda
Dec 28, 2018 01:07:45 pm.

New Google+ Post: Merry Christmas!
by Webmaster
Dec 24, 2018 10:43:21 am.

Rid-A-Critter provides animal removal and wildlife control in all of North Georgia, including Athens, Atlanta, Alpharetta, Canton, Carrollton, Cartersville, Cumming, Dacula, Doraville, Dunwoody, Ellijay, Flowery Branch, Gainesville, Kennesaw, Jasper, Lawrenceville, Loganville, Macon, Milton, Norcross, Rome, Roswell, Suwanee, Villa Rica, Winston, Woodstock, and everywhere in between.

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